Delivery Policy
Sustainable Packaging
Our orders are sent out in eco-friendly white mailing bags, produced from sugar cane, the greenest material on the market. This is fully recyclable 50 micron material making it an improved environmental solution. This is also a carbon neutral solution – the carbon dioxide taken from the atmosphere in the growing process offsets the carbon dioxide emitted through production and transport.
Delivery Information
We offer free shipping anywhere in the world on all orders of £150 and over. Otherwise shipping rates are calculated according to your location.
Please note our sustainable clothing is built to last a lifetime, and is backed with a 30 Year Guarantee, but delivery is not instant - this is not fast fashion. We are a tiny independent company.
The customer will be liable for any customs & excise charges. Customers returning or exchanging their items will not be refunded for any custom charges incurred.
UK: 10 Days
United States: 14 Days
Europe & Channel Islands: 14 Days
Rest of the World: 14 Days
United States
For United States orders below $350 in value, the customer will be liable for any customs & excise charges.
Canada
Orders under $18 CAD will not be charged any customs or import duties.
Orders $18 CAD and over will be subject to custom charges, which must be paid by the customer.
Australia
Orders under $1000 AUD will not be charged any customs or import duties.
Orders $1000 AUD and over will be subject to custom charges, which must be paid by the customer.
New Zealand
Orders under $400 NZD will not be charged any customs or import duties.
Orders $400 NZD and over will be subject to custom charges, which must be paid by the customer.
Unfortunately we cannot tell you in advance how much you may have to pay in customs and import duty. For more information, contact your local customs office.